We concentrate on the product development, handwork and after-sale service. If you buy at Dragon's Pearl, you can enjoy our high-quality and considerate service. Whenever you have questions, you can contact with our customer service center, we will handle the problems in 24 hour, and we promise to reply you in three working days.
About the quality guarantee:
Each product has a quality certificate issued by Dragon's Pearl.
Since the day you buy our products, if you come up with any quality problem, you can have our commitment of return and exchange in 14 days upon the arrival of goods.)
You can enjoy our service of free cleaning, restringing and pearl sticking.
You can also enjoy various membership service, preferential treatment and club activities.
With the quality certificate, receipt (or invoice), you can enjoy the service mentioned above, while the freight is on your part. The package of the returned or exchanged product should remain the same and relevant Guarantee, receipt ( or invoice), reason explanation should be presented. Free gifts are to be returned as well.
Address: Customer Service, Dragon's Pearl, 2C008 Kingliving International Jewelry Trade Center, Beili Road South, Shenzhen City, Guangdong Province.
Post Code:5180020
Customer service center: 0755-25471800
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