You can enjoy free-post service if your consuming value at Dragon's Pearl exceeds 500 yuan. According to the post address, we will choose different express companies such as EMS, Shunfeng and Fedex for your convenience.
To confirm the order:
The order is confirmed when we receive your payment. We will deal with your order on the receipt of the payment. The delivery time limit starts from the payment day.
To process the order:
After your order is confirmed, we will put your order in hand immediately. If we have merchandises at hand, we will deliver them to you as soon as possible. If not, the Producing Department will take your order and follow it to guarantee the delivery time. Any special circumstance happens, we will contact with you in two working days to reschedule the processing procedure.
To deliver the goods:
According to the given receiver address, we will deliver your goods with the help of express company and inform you the delivery so that you can check your goods in time.
Attention: If the goods fail to arrive in five days, please contact with us: 0755-25471800.
To receive the goods:
When you receive the goods, please examine them carefully. After you sign for the goods, please keep the paper. If you want to return or exchange the goods, please read our instruction on the website carefully.
Attention: If you find any quality problem after you sign for the goods, please tell us. We will serve for you without delay.
If the receiver address is the company address, we will deliver your goods at working days. Delivery time will be postponed if it happens to be weekends or festivals. There is no such limitation for family address.
Product Quality Guarantee
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Article Number: __________________ Purchasing Day: __________________